StellarEdge365 Platform
Bleeding-edge Dynamics 365 platform with integrated ERP, CRM, and Contact Center capabilities
Transform Your Dealership Operations
StellarEdge365 provides a comprehensive platform for modern automotive dealerships, bringing together Microsoft Dynamics 365 capabilities with deep automotive industry expertise. Our platform integrates seamlessly with OEM systems while providing the flexibility and intelligence needed to thrive in today's automotive landscape.
Unified Dealer Experience
StellarEdge365 streamlines every aspect of your dealership from inventory management to service scheduling, customer relations, and financial reporting. Our integrated Contact Center capabilities set us apart from traditional DMS solutions.
Built by Industry Veterans
Our platform is designed by automotive technology veterans with 100+ years of combined experience. We understand the unique challenges of dealership operations and have built a solution that addresses real-world needs.
Legacy DMS vs StellarEdge365
| Feature | Legacy DMS | StellarEdge365 |
|---|---|---|
| Integrated Contact Center | ✕ | ✓ |
| Microsoft Dynamics 365 Foundation | ✕ | ✓ |
| Predictive AI Capabilities | ✕ | ✓ |
| Modern Cloud Architecture | Limited | ✓ |
| Mobile-First Design | Limited | ✓ |
| OEM Integrations | ✓ | ✓ |
D365 ERP & CRM Capabilities
Built on Microsoft's powerful Dynamics 365 platform, StellarEdge365 provides comprehensive ERP and CRM capabilities specifically tailored for automotive dealerships.
ERP Capabilities
- Inventory management with real-time OEM integration
- Parts management and automated ordering
- Financial management and reporting
- Service department scheduling and resource allocation
- Human resources and employee management
- Multi-location operations management
CRM Capabilities
- 360-degree customer view across sales and service
- Lead management and scoring
- Sales pipeline visualization and forecasting
- Marketing automation and campaign management
- Service history and maintenance tracking
- Customer loyalty and retention programs
D365 Dealership Dashboard Mockup
Integrated Contact Center
Our Contact Center integration is a key differentiator that sets StellarEdge365 apart from traditional DMS platforms. By integrating Genesys with Dynamics 365, we provide a seamless customer engagement experience across all channels.
Key Contact Center Features
- Omnichannel customer engagement (voice, email, chat, SMS)
- Intelligent routing based on customer history and needs
- Real-time agent assistance with customer context
- Automated appointment scheduling and confirmations
- Service status updates and notifications
- Call recording and quality monitoring
Business Benefits
- Reduced call handling time with contextual information
- Improved first-call resolution rates
- Enhanced customer satisfaction and loyalty
- Increased service department efficiency
- Better resource allocation based on call volume patterns
- Comprehensive analytics for continuous improvement
Contact Center Dashboard Mockup
Predictive AI Capabilities
StellarEdge365 leverages Microsoft's advanced AI capabilities combined with our automotive-specific algorithms to provide predictive insights and automation throughout your dealership operations.
Sales AI
Predict customer buying patterns, recommend optimal inventory mix, and identify high-value prospects with our sales-focused AI capabilities.
Service AI
Optimize service scheduling, predict maintenance needs, and improve parts inventory management with our service department AI tools.
Customer AI
Enhance customer experiences with personalized communications, next-best-action recommendations, and churn prediction analytics.
AI Insights Dashboard Mockup
Ready to transform your dealership?
Join our Early-Adopter Garage and be among the first to experience the future of automotive retail technology.
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